Meet Teylor Feliz
My UX Design Process
The User-Centered Design Process that I use in all my projects has four iterative steps.
Elicit Requirements
The initial step involves gathering user requirements to understand the problem that needs solving. While I’ve outlined some methods, such as reading old documentation and studying the current system, there are other approaches. These methods provide context and allow for further questions during the process as necessary.
Understand the Problem
The next step involves empathizing with users to understand their frustrations and challenges with manual work or poorly designed systems. This includes creating personas, empathy maps, and conducting design reviews and task analyses. Additionally, heuristic evaluations and usability testing in current systems can help identify design gaps.
Create Solutions
Once users’ needs and challenges are understood, the next step is brainstorming solutions. These solutions can be simple sketches, rough designs, or screenshots from similar applications. It’s crucial to generate multiple ideas rather than settling on a single solution to avoid bias.
Test & Feedback
After exploring ideas, we validate them with real users through testing. This iterative process ensures solutions meet user needs and align with initial requirements, gradually approaching the final solution with each iteration.
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